What do housekeepers do in hotels

Hotel housekeepers vacuum carpets and ensure guest rooms and other areas of the hotel are kept clean always. A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean everyday.

A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate places.

The housekeeper is particularly expected to carry out a series of cleaning functions when a guest leaves the hotel, such as changing bed sheets and polishing the furniture to keep them looking good for the use of another guest. The housekeeper should also look out for items the guest may have left behind and take it to the lost and found desk where it will be returned to the owner.

The role of the housekeeper in the operation of a hotel also entails observing the condition of the room they are cleaning to be sure everything is okay in the room, including the light bulbs. Where they find the light is bad or furniture needing repair, they should immediately contact the technical or maintenance department to fix them. Aside from the rooms, hotel housekeeping may also entail making the general hotel environment appealing and comfortable to guests.

However, some improvements can be made by selecting more appropriate equipment. Lighter vacuum cleaners preferably the self-propelling type , and lighter service carts with wheels designed for carpeted floors would ease the workload for their operators providing this equipment is always kept in good repair. When new vacuum cleaners are purchased, low noise emissions should be one of the criteria.

Improving the body postures that pose a major risk for musculoskeletal disorders seems an unachievable task. Again, this fact results from the peculiarity of hotels as a workplace. To attract guests and remain competitive, hotel management pursues a policy that everything should be "so clean it sparkles". Floors, walls, windows, mirrors, and bathroom fixtures might be adequately cleaned with some form of an extension tool to reduce bending and over-stretching.

However, the demand for spotless cleanliness and hygiene, management often requires their cleaning staff to spend extra time and effort cleaning by kneeling, leaning, squatting, crouching, slouching and stretching.

These postures will, in time, contribute to new musculoskeletal injuries and aggravate old ones. New approaches, other than strictly ergonomic ones, need to be investigated. For example, action can be taken from the administrative level. Options for improvement include:. Job rotation is one possible approach. It requires workers to move between different tasks, at fixed or irregular periods. However, it must be a rotation where workers do something completely different.

Different tasks must use different muscle groups to allow muscles already stressed to recover. Another approach is job enlargement. This approach increases the variety of tasks built into the job. It breaks the monotony of the job and avoids overloading one part of the body.

Job enrichment involves more autonomy and control for the worker. Team work can provide greater variety and more evenly distributed muscular work. The whole team is involved in the planning of the work. Each team member carries out a set of operations to complete the whole product, allowing the worker to alternate between tasks.

This approach reduces the risk of RMI. Partner with us today and see how you can post your next job at no charge. Hotel Housekeeper [Intro Paragraph] The highest performing job ads introduce prospective housekeepers to their hotel with a few sentences emphasizing their company culture and working environment.

Hotel Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Consistently offers professional, friendly, and engaging service. An extendable telescopic duster can be a very handy tool if your hotel has high ceilings! Vacuum furniture and upholstery : Any pieces of upholstered furniture should be vacuumed using a specialist brush attachment.

This will keep them free of dirt, dust, and allergens, as well as help to maximise their longevity. Curtains can also be vacuumed using an attachment to remove dust.

Clean surfaces: Clean and sanitise all surfaces. If any guest possessions are in the way, carefully move them to one side while you work, and then neatly replace them afterwards. Change the bed: Inspect the mattress for any damage or wear, and report any problems to the shift manager. If no issues are found, place fresh sheets and pillowcases on the bed before making it up neatly in the style of your hotel.

Replace decorative cushions or throws. Sanitise and dust electricals : Wipe and sanitise any electrical equipment like guest phones or televisions. TV screens can get very dusty, so wipe these with a dry cloth. Hard floors should be swept and mopped, while carpets should be vacuumed , starting from an inner corner and working out towards the door. Close windows and perform one last check : Close the windows and any balcony doors. If any chemical smells remain, an air freshener can be used.

Do one final sweep of the room to ensure nothing has been missed before the room is left. You should aim to do the following tasks at least once every three months: Deep clean carpets using a steam carpet cleaner. Deep clean upholstered furniture and curtains using a steam cleaner and specialist attachment. Get hard floors and tiles looking as good as new using a floor polisher.

Vacuum the mattress and launder any covers or protectors. Wash your pillow protectors every month. You should also wash your pillows every six months. How to clean a hotel bathroom: step by step Bathrooms tend to be much more prone to build-ups of dirt, mould, grime, and hair than the bedroom, so your staff need to be methodical and very thorough when cleaning this area. For a hygienic, sparkling clean bathroom, your staff should follow this routine: Open any windows : Open windows to allow fresh air in, or switch on ventilation units to help air out the room and stop the smell of cleaning products from lingering.

Remove towels and mats : Soiled towels can be placed in the laundry bag. The usual protocol is to request that guests replace the towel on the rail if they wish to use them again, while dirty towels are placed in the bath or shower.

If a guest wants to reuse their towels, put them to one side. Empty the bin : Remove any rubbish and place a new liner in the bin.